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Software Support Analyst

Farnborough, Hampshire, England

ASAP

£25k - 30k per year

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JL-320

Software Support Analyst

Are you looking for the perfect opportunity to GROW within a business and working with the latest cutting-edge technologies? My client is an extremely successful software house based in Farnborough, Hampshire. They are seeking a keen and motivated individual to join their growing customer success team.

The Software Support Analyst will be responsible for logging and answering support requests, all the way through to completion using portals, telephones, emails, remote support, and escalating the issues where necessary. You will be liaising with the development team to help resolve software issues.

The Software Support Analyst will be writing software reports, have SQL scripting capabilities, and also have a clear understanding of Cloud technologies delivered as SaaS. You may be required to join the on-call rota, for out of hours support for critical issues.

The successful Software Support Analyst will have the following skills/abilities:

  • Experience creating and amending software reports
  • Experience with SSRS and PowerBI
  • Be comfortable monitoring and debugging performance and metrics within a cloud portal, ideally with Microsoft Azure
  • Experienced in executing scripts in SQL, ideally with Microsoft SQL Server and SQL Azure
  • It would be highly advantageous if you have previously analysed code, specifically in C#, HTML and JavaScript.
  • You must have the ability to understand the customers technical enquiries, and be able to converse with both technical and non-technical staff

This position is located in Farnborough, Hampshire.

Salary: £25,000 to £30,000 dependant on skills and experience

For further information on this vacancy, or to have a confidential conversation, please contact Joely Leslie at CatchFish Recruitment on 01252 375693.

Spanish / Mexican Technical Support

Camberley, Surrey, England

ASAP

£20k - 27k per year

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Job Title: Spanish Speaker / 1st Line Support / Help desk / Service Desk / Technical Support

The company: My client is a large US based company that offers a mobile protection app. They are looking to break into the UK market right now; you could be one of the first to join the UK team which would give you great career prospects within the company. They offer free, basic and premium insurance. The app has many features such as remote wiping of all data, tracking so you can find your phone when it runs out of battery, encryption and all aspects of insurance i.e. liquid damage, theft etc.

The Role:  On a day to day basis you will be looking after a team which interacts with customers by phone, email and live chat. Your team (and you) will be answering questions about the application such as: what it is capable of, how do I do this and why can’t I do this. You will be looking after customers from Mexico as well as the US so impeccable Spanish and English is required to ensure smooth communication

Requirements:

  • We are looking for someone with experience providing technical support by phone
  • Native Spanish speaker and fluent English
  • Genuine curiosity for technology
  • Willing to proactively take on new roles with enthusiasm
  • Willing to work late shifts from 2 pm till 11 pm Monday to Friday

Salary: up to £27 000

Location: Farnborough

Senior .Net Developer

Fleet, Hampshire, England

ASAP

£35k - 50k per year

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C# .NET Developer / Azure Developer 

The company: Currently we are working on 3 applications hosted on the Azure platform built using the latest microsoft stack. The software will be disruptive to the aviation industry and shape the future of airport operations for many years to come. With a brilliant team and talented mentors this is a fantastic opportunity to learn many new skills.

The role: We are looking for an enthusiastic C# developer with experience using the .NET Core framework. You will be helping to build web applications which enables coordination, control and communication across an entire airport all hosted on the Azure cloud platform.

Requirements:

  • .NET Core
  • .NET
  • ASP .NET
  • C#
  • HTML, CSS, JavaScript
  • Microsoft Azure Cloud Platform
  • AJAX and JSON
  • MVC, Dapper, Entity
  • Web APIs

Preffered:

  • Angular, React
  • Microservices
  • MS SQL / Microsoft SQL

If you have worked with some or all of these technologies please get in touch

Salary: £35’000 to £50’000

Location: Fleet

Multiple positions available, why not refer a friend or colleague!

Junior .NET Developer

Camberley, Surrey, England

ASAP

£25k - 35k per year

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C# Developer / .NET Developer / ASP.NET core Developer

The company: We are an established and fast growing company specialising in aviation software. We are currently working on several applications using some of the latest and greatest Microsoft technologies which will give you the chance to pick up a plethora of skills and invaluable experience/training within an extraordianry company.

The role: We are looking for an enthusiastic C# developer with experience using the .NET framework. You will be helping to build web and software applications which enables coordination, control and communication across an entire airport all hosted on the Azure cloud platform.

If you have worked with some or all of these technologies please get in touch

Required:

  • Minimum of 1 year commercial experience with C# and .NET / ASP.NET / .NET Core

Preferred:

  • .NET Core
  • .NET
  • ASP .NET
  • React, Angular
  • HTML, CSS, JavaScript
  • Azure DevOps
  • Microsoft Azure Cloud Platform
  • AJAX and JSON
  • Xamarin native

Salary: up to £35’000

Location: Camberley

2nd Line support

Wanborough, Surrey, England

ASAP

£24k - 29k per year

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2nd line support / IT support Analyst / Technical Support / Service Desk / IT engineer

The company: We are a large company operating in legal, financial and property markets across the UK. For over 200 years we have thrived, grown and taken on new challenges, excelling in our given fields. We have strong long standing relationships with many of the UK’s most well-known brands in the banking and property sectors with brilliant career prospects for the right IT professional.

The role: You will be working within a large team of IT support staff as the 2nd line of contact for various problems including but not limited to active directory administration for the server, using the MDM (mobile device management) system, administering case management systems and hardware support: monitors, phones, printers, scanners, landlines.

  • Requirements:
  • Experience in IT support within the legal industry preferred (or property or finance)
  • Minimum of 1 year of experience in a 2nd line support role
  • Experience supporting monitors, phones, printers, scanners, landlines
  • Experience using any mobile device management system
  • Experience with Office 365 and the Microsoft Office Suite
  • Experience with profiling and imaging machines

Salary D.O.E. £24 000 to £29 000 and an excellent benefits package and bonus scheme

Location: Wanborough

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Some of our happy catches that landed the perfect role with Catchfish

paul ayres

capgemini

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thomson reuters

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joanne allanson

software solutions

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microsoft

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freelance

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